Crisis Management
About This Course
Crisis Management is designed to equip MBA learners with the strategic, analytical, and leadership skills required to manage and respond effectively to complex and large-scale crises. The course examines decision-making under pressure, crisis communication, multi-agency coordination, and adaptive leadership. Learners explore how organizations can prepare for both routine emergencies and unexpected crises while maintaining effective response, coordination, resilience, and organizational continuity.
Learning Objectives
Analyze the challenges and complexities associated with large-scale and landscape-scale disasters.
Evaluate the impact of stress and pressure on individual and group decision-making during crisis situations.
Develop effective communication strategies among emergency responders, organizations, government authorities, and the public.
Apply appropriate approaches to coordinate diverse organizations, agencies, professions, government bodies, and private-sector stakeholders during emergencies.
Evaluate different leadership and organizational strategies for managing routine emergencies and unexpected crisis situations.
Develop adaptive leadership, strategic decision-making, and organizational resilience capabilities for effective crisis management.
Material Includes
- Syllabus
- Orientation Video
Requirements
- Review the provided learning materials and course content related to crisis management, leadership, decision-making, communication, and organizational coordination.
- Develop an understanding of key crisis management concepts, models, and strategic approaches.
- Complete and submit the required coursework/assignment.
- The assignment should demonstrate achievement of all learning outcomes and meet the specified assessment criteria.
- Assessment type: Coursework
- Required word count: 4,000–6,000 words
- Successful completion of the assignment is required to achieve a pass for the unit.
Target Audience
- MBA students and postgraduate learners seeking to develop advanced crisis management and leadership capabilities.
- Managers and business leaders responsible for organizational risk, crisis response, business continuity, and resilience.
- Professionals involved in emergency planning, disaster management, and crisis response.
- Government and public-sector professionals involved in emergency coordination and crisis management.
- Professionals working in organizations that require cross-functional, multi-agency, or multi-sector crisis coordination.
- Individuals seeking to strengthen their decision-making, communication, leadership, and coordination skills in high-pressure environments.
Curriculum
Large-Scale Disasters and Crisis Complexity
Understanding the distinctive challenges associated with large-scale and landscape-scale disasters. This section
explores the complexity, uncertainty, scale, and interconnected nature of major crises and examines strategic
approaches to preparedness, response, and organizational resilience.
Decision-Making Under Pressure
Exploring how crisis conditions affect individual and group decision-making. Learners examine the effects of
stress, uncertainty, time pressure, and limited information and consider approaches for maintaining rational,
timely, and effective decision-making during emergencies.
Crisis Communication and Information Management
Examining communication challenges among initial responders, organizations, government authorities, and
the public. Learners explore strategies for establishing clear, accurate, timely, and coordinated communication
during crisis situations.
Multi-Agency and Multi-Sector Coordination
Understanding how diverse organizations can work together during emergency response. This section focuses
on coordination among different professions, agencies, levels of government, private-sector organizations, and
other stakeholders to improve collaboration, resource allocation, and response effectiveness.
Crisis Leadership and Organizational Strategies
Exploring the differences between managing routine emergencies and responding to novel or unexpected
crises. Learners examine adaptive leadership, organizational flexibility, strategic preparedness, and the ability
to adjust established procedures when existing plans may be inadequate or counterproductive.
Organizational Resilience and Crisis Preparedness
Developing an understanding of how organizations can strengthen their ability to anticipate, respond to, and
recover from crises. This section focuses on resilience, preparedness, strategic planning, leadership, and
continuous improvement following crisis events.
Your Instructors
Souvik
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Free
Material Includes
- Syllabus
- Orientation Video
